Malfunction or Outage
Where to look should there be a disruption to our service
*** There is no known disruption on the platform at this moment. ***
We have done everything possible to ensure that the platform is stable and works seamlessly 24/7.
It may happen that the website experiences a malfunction of some kind. This may be due to a malfunction of the website, but can also be caused by one of the parties we work with. For example, a failure at our hosting partner (Google), at one of our payment service providers (Mollie, PayPal, Payaut) or one of our software suppliers.
To gain insight into a malfunction, we indicate below where the status of malfunctions is reported and can be followed:
Malfunction at the payment service provider Mollie: https://status.mollie.com/
Disruption at iDEAL: http://beschikbaarheid.ideal.nl/
Disruption at Bancontact: https://allestoringen.be/storing/bancontact-mr-cash/
Disruptions at other payment methods: https://allestoringen.nl or https://allestoringen.be
Other failures: https://steunactie.tawk.help/en-gb/article/malfunction-or-outage
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