Malfunction / Outage / Maintenance

*** There are no disruptions on the platform at the moment ***

We have done everything possible to ensure that the platform is stable and works seamlessly 24/7.

It may happen that the website experiences a malfunction of some kind. This may be due to a malfunction of the website, but can also be caused by one of the parties we work with. For example, a failure at our hosting partner (Google), at one of our payment service providers (Mollie, PayPal, Payaut) or one of our software suppliers.

To gain insight into a malfunction, we indicate below where the status of malfunctions is reported and can be followed:

Malfunction at the payment service provider Mollie: 

https://status.mollie.com/

Malfunction at the payment service provider PapPal:

https://allestoringen.nl/storing/paypal/

Disruption at iDEAL: 

http://beschikbaarheid.ideal.nl/

Disruption at Bancontact: 

https://allestoringen.be/storing/bancontact-mr-cash/

Disruptions at other payment methods: 

https://allestoringen.nl or https://allestoringen.be

Disruption of our Help Centre: 

https://status.tawk.to/

Disruption of our e-mail server:
https://smtp2gostatus.com/

Other failures: 

https://steunactie.tawk.help/en-gb/article/malfunction-or-outage

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