Donations via SEPA - manual bank transfer
For donors that do not have internet banking
It can be the case that a donor prefers to transfer his/her donation manually to a bank account number.
This can be done through a SEPA bank transfer, one of the offered payment methods. The donor clicks on the button DONATE NOW, fills in his/her details (anonymous donation is NOT possible with a manual SEPA bank transfer), and then chooses the SEPA payment method.
After completing the donation, a screen appears showing the bank account number to which the transfer can be made and a unique reference number that must be included (reference) with the transfer. The donor will also receive an email with these details. The bank account number is a Mollie bank account and with a unique reference number so that the incoming payment will be linked to the correct fundraiser.
I made a donation via bank transfer (SEPA) but my donation is not visible in the donations list?
Donations are added as soon as we receive the payment. For most payment methods, the donation is visible almost immediately in the list of donations on the action page. For a manual SEPA bank transfer, it usually takes a few days before the payment reaches us and once it has, it will be visible in the donations list.